TERMS AND CONDITIONS
1.1.Purple Feather Tree also referred to as ‘PFT’ from time to time provides access to digital courses in the form of online, educational courses, accessible through a members’ area. Purple Feather Tree, is registered Limited Company; Registration Number 08860009.
1.2.When you subscribe to access the information, resources, services, products, and tools we provide, you understand and agree to the following terms and conditions stated in this agreement. The terms contained in this Agreement cover all educational courses and ancillary services that Purple Feather Tree offer.
2. ACCEPTANCE AND CAPACITY
2.1. To access the Resources provided by Purple Feather Tree details of the digital products will have been offered across the public domain for general consideration of those who engage with details and representations made relating to the digital products we offer.
2.2. Our offers will provide full details of the cost, any promotions and any ‘try before you buy’ trial offers.
2.3. On acceptance of an offer for any of our online digital courses including any introductory trial module, you will be entering into a contract and payment will fall due either in full or by way of any payment plan that may be offered in accordance with 4 and 5.
3. DIGITAL PRODUCTS
3.1. Purple Feather Tree provides good quality non-tangible Digital Products that are supplied by way of digital access.
3.2. When you have accessed and initiated the learning process then you will have initiated a waiver (i.e.: the right will no longer apply) of your statutory cancellation rights. This is because:
3.2.1. Once the digital resource has been accessed, the educational benefits and learning will have been released and it will not be possible to return the product to Purple Feather Tree unused.
3.3. We aim to comply with relevant statutory provisions to ensure that we provide the best service to our clients, however, as our products and services are digital all requests for refunds are dealt with on a case-by-case basis. It is the case that no refunds will be given once the product/s have been accessed.
4. DESCRIPTION, QUALITY AND PURPOSE
4.1. Our digital products are described fully to include the price of the product and all other relevant information.
4.2. The digital products are specifically designed to be provided digitally and to be accessed online in the form of educational modules, free of minor defects, safe and durable.
4.3. As with any digital product there may from time to time be negligible technical defects that will not constitute a breach of this Agreement.
4.4. We provide information about our products prior to contracting and on occasion offer samples of the product.
4.4. This agreement does not include any express terms about the quality of digital content or fitness for purpose except where the statutory requirements relating to description, satisfactory quality and fitness for purpose apply as provided 4.1 to 4.4
5. PAYMENT OF ONE-OFF SET FEE
5.1. You agree to pay, and authorize PayPal and Stripe, our third-party payment processor to charge your account using your selected payment method and/or payment plan. Payment taken will be for all applicable fees and taxes that may accrue in relation to your plan to use our digital products and services.
5.2. All fees are in US Dollars and are non-refundable except as required by law and as referenced at 2. Purple Feather Tree is not responsible for any third-party charges that you may incur such as bank fees, foreign exchange rates applied by your Credit Card Company and/or financial institution. You are responsible for providing complete and accurate billing and contact information to us.
6. PAYMENT PLANS
6.1. Some digital products may be provided by way of a monthly payment plan. This plan is not a credit agreement, it is a payment plan that allows you full access to the products provided on a goodwill payment plan basis. Failure to make all payments once you have downloaded and accessed a digital product will be a direct breach of any payment plan and will result in accruing due payments and overdue liability for the full and final settlement of the payment plan.
7. SUBSCRIPTION TRANSACTIONS
7.1. If you choose a monthly or membership product or service, the amount payable will be collected automatically every 30 days until such time as you unsubscribe from the service. Details of how to cancel membership are assessable through your online account settings and billing menu. To ensure that you are not charged post- cancellation you should allow no less than 5 days cancellation notice.
8. REFERENCE TRANSACTIONS
8.1. A reference transaction is a financial transaction from which subsequent transactions can be derived. PayPal Reference Transactions & <> are used to make to make subsequent transactions to offer you additional offers at checkout.
8.2. These offers are optional, you will be provided the option to opt-out of any after purchase offers by clicking the “No Thanks, I won’t see this offer again and I am not interested” option. After adding your payment information at checkout, you agree to allow our payment processor to store an authorization for additional payments where you have selected to continue with the addition of further products and services.
9.1. The products and service we provide of non-tangible digital products as shown at 2. If you believe you have a genuine basis to request a refund you must be able to evidence that you have completed the program and can only request the refund after this time.
9.2. Refunds are not given because:
9.2.1. After accessing the product you changed your mind;
9.2.2. After accessing the product found the plan unsuitable;
9.2.3. You did not have access to the required equipment;
9.2.4. You found the product confusing,
9.2.5. You had a technical issue that relates to your device.
9.3. There may, in exceptional cases be occasions when we will consider a request for a refund for example where you are able to evidence a situation whereby it is wholly unlikely that, as a result of a significant trauma you cannot reasonably be expected to access or utilise the product provided.
9.4. Due to the digital nature of our products these terms are without exception and a refund request outside of these requirements will not be possible.
9.5. The courses we provide require a commitment to spend time reading and formulating your plan. Every course requires some personalization and time commitment. This refund policy is the standard terms for online, digital products. Unlike physical products, once you have purchased this product you will have instant access to the files and cannot return them.
9.6. Please do not contact us for a refund if you have not tried the program and completed it. For example, if you are engaging in one of our online digital courses you will be able to access a check list after each module to indicate that you have applied the knowledge in some way. If we find that you completed all the modules and checks lists and have evidence that supports that you did not make any progress, we will contact you to consider your outcomes and your case before making our final decision.
9.7. Please be aware once the refund has been processed on our platform it can take 3-5 working days to reach the client account. This process is entirely out of our control and solely depends on efficient communication between our payment processing gateway and the client bank.
10.1. All Testimonials found on www.purplefeathertree.com and any affiliate sites represent the factual viewpoints of those who submitted them. Purple Feather Tree do not coerce or encouraged any clients to leave reviews that do not reflect their actual experiences.
10.2. Some testimonials posted here represent subjective information based on the perception and life experience of those who submitted the testimonial. While testimonials are helpful, they are the opinions of our clients, if you wish to write your own testimonial about the services and courses we provide please do so as a direct result of your own experiences and not those of another. I
10.3. If you believe that any of the information presented in testimonials found on this site to be false, please bring it to our attention. We strive to present you with the best and most accurate information possible and appreciate your help ensuring that it stays that way.
11. EXPECTED RESULTS
11.1. The experiences of others found on www.purplefeathertree.com in no way reflect a guarantee of results. These testimonials represent individual’s success but are in no way an example of the expected result for all individuals as the courses provided are of a self-help nature. Not all customers will achieve the same results as those found in personal testimonials on www.purplefeathertree.com, such testimonials are viewed as exceptional successes, not to be mistaken for typical results.
12. BLOG POSTS AND USER SUBMITTED CONTENT
12.1. Information provided to us by others which includes blog posts, before and afters, testimonials, etc, are in no way endorsed as fact or verified by Purple Feather Tree or any affiliate sites. You are encouraged to take this kind of information at face value and understand that these statements often reflect exceptional results and in no way should be accepted as typical or expected results.
13. ADVERTISEMENTS AND LINKS TO OTHER SITES
13.1 Some pages on our website may contain advertisements to associated products of external websites / links. You are fully responsible for researching such products on your own and determining if they are the right fit for you through the links provided to the third-party websites. Purple Feather Tree does not endorse the content on any third-party website as we have no control over the advertisers and are not responsible for the content on affiliated or advertised sites. All content and educational material provided on this site and associate sites of the Company for educational and example purposes only. You are fully responsible for doing your own research and determining what is your best course of action.
14. GENERAL PROHIBITIONS AND ACCEPTABLE USAGE
14.1. You agree to comply with our User Agreement which can be accessed “here” and, that you shall not access the membership area of www.purplefeathertree.com to engage in any manner of inappropriate use as detailed our User Agreement.
16. LIMITATION OF WARRANTIES
16.1. By using our website, you understand and agree that all resources we provide are “as is” and “as available”. This means that we do not represent or warrant to you that:
16.1.1. the use of our resources will meet your needs or requirements.
16.1.2 the use of our resources will be uninterrupted, timely, secure or free from errors.
16.1.3 the information obtained by using our resources will be accurate or reliable.
16.2. You agree that any content accessed, downloaded or otherwise obtained through the use of our Resources is accessed at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
16.3. No information or advice, whether expressed, implied, oral or written, obtained by you from Purple Feather Tree or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, this includes conditions of fitness for a particular purpose.
17. LIMITATION OF LIABILITY
17.1. In conjunction with the Limitation of Warranties above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. Purple Feather Tree will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.
18. Purple Feather Tree does not provide information intended to be used by Minors or individuals with conditions of limited cognitive function that requires specialist support.
19.1. All content and materials available on purplefeathertree.com including but not limited to text, graphics, videos, website name, code, images and logos are the intellectual property of Purple Feather Tree. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by Purple Feather Tree.
19.3. All content included as part of the Service, such as text, graphics, videos, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Purple Feather Tree or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.
19.4. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. Purple Feather Tree content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Purple Feather Tree and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Purple Feather Tree or our licensors except as expressly authorized by these Terms.
20.1. If you have a complaint relating to the services provided by Purple Feather Tree, in the first instance you should contact support. If you are unable to resolve any matter and wish to complaint, please provide full details of your complaint to email@example.com
21. ALTERNATIVE DISPUTE RESOLUTION
21.1. In the event of a dispute arising between the parties that the parties are unable to resolve concerning this agreement or any the provision of the services provided, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration conducted by the LCIA Arbitration and ADR Worldwide.
21.2. Any dispute arising out of or in connection with this agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by either Alternative Dispute Resolution or Arbitration under the LCIA Rules, which Rules are deemed to be incorporated by reference into this clause.
21.3.The number of arbitrators shall be One (1).
21.4. The seat, or legal place, of arbitration shall be London, United Kingdom.
21.5. The language to be used in the arbitral proceedings shall be English.
21.6. The governing law of the contract shall be the substantive law of the United Kingdom.
21.7. Purple Feather Tree digital products and services can be accessed by most countries around the world. As each country has laws that may differ from those in the UK by accessing our website, you agree that the statutes and laws of the United Kingdom will apply to all matters relating to the use of our website and the purchase of any products or services through this site.
22.1. If any provision of this Agreement is determined to be invalid, illegal, or unenforceable, it shall not affect the enforceability of any other provision of this Agreement. Any such provision shall be deemed severed from this Agreement, and this Agreement shall be enforced.
23. COMPLETE AGREEMENT
23.1. These Terms and Conditions constitute the full agreement between you and Purple Feather Tree. If you have any questions or comments about these, our Terms of Service as outlined above, you can contact us at: 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London W1T 6EB or by email at: firstname.lastname@example.org.
24. CHANGES TO THIS AGREEMENT
24.1. We reserve the right to make intermittent changes to our terms and conditions from time to time without notice. You acknowledge and agree that it is your responsibility to review our Terms periodically. Your continued use of our services after such modifications will constitute acknowledgment and agreement of the modified Terms.